Question 1

What is SMS revenue recovery software?

Accepted Answer

SMS revenue recovery software automatically sends text messages to clients who missed appointments, cancelled last-minute, or haven't rebooked in a while. It recovers lost revenue without manual phone calls or follow-ups. Rebooked uses AI to personalize each message and optimize send times for maximum response rates.

Question 2

How much do no-shows cost appointment businesses?

Accepted Answer

The average appointment business loses $1,500 to $6,000 per month to no-shows and late cancellations. The true cost is 1.5x to 2x the appointment value when you factor in staff idle time, lost opportunity cost, and fixed overhead. A salon with 20 no-shows per month at $75 average is losing over $2,250 monthly.

Question 3

Does SMS actually reduce no-shows?

Accepted Answer

Yes. Studies show SMS appointment reminders reduce no-show rates by 29% to 40%. Text messages have a 98% open rate compared to 20% for email and under 50% for phone calls. Automated SMS reminders sent 24 hours and 2 hours before an appointment are the most effective combination.

Question 4

How does Rebooked's 35-day ROI guarantee work?

Accepted Answer

You get full access to Rebooked's recovery automations free for 35 days. If Rebooked doesn't generate a positive ROI in that time — meaning you recover more revenue than your Rebooked costs — you don't pay. No credit card required to start, no contracts, cancel anytime.

Question 5

What types of businesses use Rebooked?

Accepted Answer

Rebooked works for any appointment-based business including hair salons, barbershops, dental clinics, medical practices, spas, fitness studios, tattoo shops, pet groomers, therapists, chiropractors, nail salons, veterinary clinics, massage therapists, med spas, photography studios, auto detailers, and tutoring centers.

Recover Lost Customers and Forgotten Revenue